Returns & Exchanges

At The Raphael Store, we want you to be completely satisfied with your fashion purchase. If you are not perfectly happy with your order, you can return any unworn items with tags attached within 30 days of delivery.

1

Initiate Your Return

Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.

2

Pack Your Items

Securely place the items in their original packaging, ensuring all designer tags and labels remain intact and undamaged.

3

Ship the Package

Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing